Frequently Asked Questions

Everything you need to know about our fresh-baked treats.

How do you ensure the freshness of your baked goods during shipping?

All Dulcito Bakery products are baked to order and vacuum-sealed or insulated with eco-friendly packaging to maintain moisture and flavor during transit.

What is the typical delivery timeframe?

We process orders within 1-2 business days. Depending on your location, standard shipping takes 2-4 days, while express options are available for guaranteed next-day delivery.

Do you offer gluten-free or vegan options?

Yes, we have a dedicated selection of gluten-free and vegan treats. Please check the 'Dietary Needs' section on our menu for a full list of ingredients and allergen information.

What is your return policy for food items?

Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a full refund or replacement.

Do you provide catering for large events or weddings?

Absolutely! We offer custom dessert platters and bulk discounts for events. Please fill out our 'Catering Inquiry' form at least two weeks in advance for planning.

How should I store my treats once they arrive?

Most of our items are best enjoyed at room temperature. For longer storage, we recommend airtight containers or freezing for up to one month.